At Scorolash, your satisfaction is our guarantee. We have great confidence in our serums. Enough confidence to offer you a growth guarantee. That's right, if you don’t get any results you get your money back.
If you have used our serums as recommended, you are eligible for our growth guarantee. We want you to be 100% satisfied with your purchase.
Growing lashes or brows is a process, and it doesn’t happen overnight. Also, hair growth may differ from person to person. Some react quicker to the active ingredients, while others are slow to grow. We are all unique. We have different starting points and different goals. Some react more effectively to the active ingredients, and some of your hair will grow faster than others. This is normal because different hair types have different tolerance towards the formulations. It can also take a bit longer for you to see your desired results depending on if you started your growth journey during your shedding phase.
If you have used our growth serums as recommended, you are eligible for our growth guarantee! Simply follow these 4 steps to qualify for a refund:
Take a photo of your eyelashes/eyebrows the day of your 1st application with a time stamp.
Complete 30 days of consecutive application and take a picture with a timestamp.
Email us with your 3 time stamped photos.
Allow 3 business days for your application to be processed. Once processed, you will receive an email.