Scorolash FAQ | Lash, Brow & Hair Growth Questions Answered

Questions? We've Got You Covered

Can't find your answer? Email us at help@scorolash.com

Are there any side effects?: There are no side effects from using Scorolash and it's safe to use if your eyes are sensitive. It is is free from Allergens, Parabens, Hormones (Prostaglandin), Sulphates, Silicones and Fragrances.
What results can I expect and when?: With Scorolash, you'll start to see changes in as little as 2 weeks and you'll have longer, fuller and thicker lashes after 4 weeks.
Is Scorolash cruelty-free & vegan?: Yes, Scorolash is cruelty-free, vegan friendly and does not contain any animal derived ingredients. None of our products have been tested on animals.
How does the guarantee work?: Use the whole serum. If you're not happy with your results, email help@scorolash.com with your order number. We'll refund the full amount you paid. No returns. No photos, no forms.
Can I wear makeup?: Yes, you’re able to wear makeup, mascara & falses lashes while using the serum. However please ensure your eyelids are clean and free of oil & makeup residue before applying.
Safe with extensions and falsies?: Yes, our serum is oil-free, making it lash extension and falsie friendly.
Will it work for my lashes?: Yes, we’ve tried and tested the serum across all ages, genders, and ethnicities, ensuring everyone can experience longer, fuller, and thicker lashes.

How do I apply Scorolash?: Apply a thin stroke along your upper lash line once nightly on clean, dry skin. Draw from inner to outer corner using the precision applicator. Allow to dry before applying other products.
Can I apply it to my bottom lashes?: We recommend applying only to the upper lash line. The formula naturally transfers to lower lashes as you blink.
How do I apply Scorobrow?: Apply a thin stroke along the base of your brows nightly using the precision applicator. Follow your natural brow shape from inner to outer edge on clean, dry skin. Allow to dry fully before touching. Most customers notice fuller, more defined brows within 2-4 weeks.
Can Scorobrow help with sparse or overplucked brows?: Scorobrow is designed to nourish and condition brows while supporting the appearance of fuller, healthier-looking brows over time.
Can I layer the mascara for more volume?: Absolutely. The buildable formula allows you to add volume and definition without clumping.
How do I apply ScoroGRO?: Apply directly onto clean scalp areas once or twice daily and gently massage into the scalp. The lightweight formula absorbs quickly and fits easily into your daily routine.
How often should I use the face wash?: For best results, use daily as part of your morning and evening skincare routine.

How long does shipping take?: Most orders arrive within 2–5 business days depending on location.
Do you offer international shipping?: We ship internationally to select countries. Duties and taxes are included at checkout — no surprise fees on delivery. What you see at checkout is what you pay. International delivery times vary depending on destination, customs processing, and local carrier operations.
How can I track my order?: Once your order ships, you’ll receive a tracking email with real-time delivery updates.
How do I contact customer support?: If you have any questions or concerns, please do not hesitate to contact us at help@scorolash.com